Terms Of Service
TERMS AND CONDITIONS
Last Updated: May 2026
1. ABOUT US
This website, tamrit.in ("Website"), is owned and operated by:
Legal Name: Rajat Singh Trade Name: M/S Avir International GSTIN: 09HDLPS1006M1Z2 Address: HIG-A-1-151 B-1/152, Phase 1, Ram Ganga Vihar, Moradabad, Uttar Pradesh – 244001, India Contact Number: +91 89230 42139 Email: tamritofficial@gmail.com
By accessing or placing an order on this Website, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.
2. APPLICABILITY AND JURISDICTION
These Terms and Conditions are governed by and construed in accordance with the laws of India, including but not limited to:
- The Indian Contract Act, 1872
- The Consumer Protection Act, 2019
- The Information Technology Act, 2000 and its amendments
- The Digital Personal Data Protection Act, 2023
- All applicable rules and regulations thereunder
Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Moradabad, Uttar Pradesh, India.
3. ELIGIBILITY
By using this Website, you confirm that:
- You are at least 18 years of age, or are accessing the Website under the supervision of a parent or legal guardian.
- You are legally competent to enter into a binding contract under the Indian Contract Act, 1872.
- You are not barred from receiving services under any applicable law.
4. PRODUCTS
Tamrit sells handcrafted premium copper drinkware, including copper water bottles and related accessories. All products are manufactured in Moradabad, Uttar Pradesh.
- Product images on this Website are for illustrative purposes. Actual products may vary slightly due to the handcrafted nature of copper goods.
- We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise.
5. ORDERS AND PAYMENT
- Placing an order on this Website constitutes an offer to purchase the selected product(s).
- We reserve the right to accept or reject any order at our sole discretion, including in cases of pricing errors, stock unavailability, or suspected fraudulent activity.
- Orders are confirmed only upon receipt of successful payment or, in the case of Cash on Delivery (COD), upon dispatch.
- We accept payments through UPI, net banking, debit/credit cards, and COD as made available on the Website at the time of checkout.
- All payment transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store your card or banking details.
6. SHIPPING AND DELIVERY
- We ship across India. Delivery timelines are estimates and may vary based on location, courier availability, and unforeseen circumstances.
- Standard delivery is typically within 5–8 business days from the date of dispatch.
- Shipping charges, if applicable, will be displayed at checkout before you confirm your order.
- We are not responsible for delays caused by courier partners, natural events, public holidays, or circumstances beyond our reasonable control.
- Risk of damage or loss passes to you upon delivery of the product to the shipping address provided.
7. RETURN, REFUND, AND CANCELLATION POLICY
Please refer to our separate Return & Refund Policy available on the Website for full details. Key points:
- Returns are accepted only in cases of damaged, defective, or incorrect items received.
- Return requests must be raised within the applicable window from the date of delivery.
- Refunds, if approved, will be credited via the original payment method or as store credit, within the timelines specified in the Return & Refund Policy.
- COD orders, if refunded, will be processed via bank transfer to the details provided by you.
- Order cancellations are accepted only before dispatch. Once shipped, orders cannot be cancelled.
8. INTELLECTUAL PROPERTY
All content on this Website, including text, images, logos, product designs, and branding, is the intellectual property of M/S Avir International / Tamrit and is protected under applicable Indian intellectual property laws.
- You may not copy, reproduce, distribute, or use any content from this Website for commercial purposes without our prior written consent.
- The Tamrit brand name, logo, and associated marks are proprietary. Unauthorised use constitutes infringement.
9. DISCLAIMER OF WARRANTIES
- Products are sold on an "as is" basis. While we take every care in quality, copper products are subject to natural variations in appearance.
- We make no warranty that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.
- Health-related information provided on this Website (including references to Ayurvedic benefits of copper) is for general informational purposes only and should not be construed as medical advice. Consult a qualified healthcare professional before making health decisions.
10. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, M/S Avir International / Tamrit shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or Website, including but not limited to loss of data, loss of revenue, or personal injury resulting from misuse of products.
Our total liability in any matter shall not exceed the purchase price paid by you for the specific product giving rise to the claim.
11. PRIVACY AND DATA PROTECTION
We are committed to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023. Please read our Privacy Policy on the Website to understand how we collect, use, and safeguard your information.
12. GRIEVANCE OFFICER
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, the details of our Grievance Officer are as follows:
Name: Rajat Singh Designation: Proprietor / Grievance Officer Address: HIG-A-1-151 B-1/152, Phase 1, Ram Ganga Vihar, Moradabad, Uttar Pradesh – 244001 Email: tamritsupport@gmail.com Contact Number: +91 89230 42139 Grievance redressal working hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
We endeavour to acknowledge grievances within 48 hours and resolve them within 30 days of receipt.
13. AMENDMENTS
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
14. CONTACT US
For any questions, concerns, or support related to your order or these Terms, please reach out to us:
M/S Avir International (Tamrit) HIG-A-1-151 B-1/152, Phase 1, Ram Ganga Vihar Moradabad, Uttar Pradesh – 244001, India Email: tamritsupport@gmail.com Phone: +91 89230 42139 Website: www.tamrit.in
